Moving from Trail Master to Geolives?
Very Important please read carefully
Interactive digital mapping for Ireland is available online from www.geolives.com
this has replaced the highly successful DVD model (OSi Trail Master) The Geolives website has been created by the developers of Trail Master – STAR Apic and as an OSi licenced re-seller will continue to provide innovative solutions in mapping for the outdoor enthusiast.
We would advise all our Trail Master customers to upgrade to www.geolives.com The subscription and software upgrade is free of charge. Some of the common customer queries in relation to Trail Master can be resolved by upgrading to Geolives.
For example:
- Geolives has full national coverage, mapping for the entire country is available to purchase online
- Geolives is fully compatible with Windows Vista
- If you are replacing you PC or laptop and need to re-install your Trail Master programme then you should upgrade to Geolives, it contains the most up to date software and functionality
- Some customers experience difficulties in registering or installing their DVD’s, the process for registering with Geolives is much simpler.
- The Geolives Web editor software is compatible with Mac Safari browser
- All future upgrades will take place via Geolives
If you are thinking of upgrading please follow the instructions contained in the upgrade manual - if you do not register with Geolives as outlined you may not receive your free upgrade
Geolives is fully supported by the developers, STAR Apic. If you are experiencing difficulties registering with Geolives or installing your maps please contact them directly: contact@geolives.com
Trail Master If for some reason you do not wish to upgrade to Geolives and are experiencing some difficulties with your DVD please consult the FAQ page below for solutions. Otherwise a technical support forum is available here: http://register.star.be/osisupportforum
To transfer from Trail Master to www.geolives.com please consult the user manual here: GeoLives Upgrade Manual Upgrade from Trail Master to www.geolives.com quick guide V.3.pdf (1.92 MB, Adobe PDF)
To discover the full functionality of GeoLives users can then select and download a sample of the detailed mapping for the country of their choice. GeoLives allows you to buy maps from different countries. In order to buy maps or mobile software solutions, you must become a member of the GeoLives and activate your account. Membership starts at €15, new customers will receive €5 credit to get you started and maps for Ireland will be sold at €1 per 10km tile.
Trail Master support
If, after following the steps in the manual you experience difficulties transferring to Geolives please email: contact@geolives.com
Geolives PC editor software is not compatible with MAC OSX, however the Web editor is compatible with MAC Safari, details are available here: http://www.geolives.ch/index.php?action=getFAQ#index.php?id_rubrique=27485&id_objet=5060681
For Trail Master customers who do not upgrade to Geolives:
If for some reason you do not wish to upgrade to Geolives and are experiencing some difficulties with your DVD please click here